Through an exclusive world-wide license with IABA, Sophia Enterprises is proud to offer the Electronic PSR (ePSR) system , a full-feature, online manifestation of the PSR principles and practices. Through this interactive web interface, managers and staff of service agencies now have a powerful quality assessment and analysis tool.

Authorized users of the ePSR system can define new Teams of consumers and employees, define PSR Surveys comprised of specific Quality Standards, and periodically enter assessments of these Quality Standards.  Once these data are entered, managers and direct service providers have robust analysis tools which can be instrumental to managers when determining their agency's areas of strengths and weaknesses thus identifying where and how to efficiently apply additional resources in order to improve the quality of the service they provide.

Summary of ePSR features and benefits:

• Dynamic quality assessment methodology allows for adaptations dictated by your changing environment and evolving requirements.
• Real-time ability to create a variety of sophisticated analytic charts based on the collected data to-date which depict various aspects of your company's service to your consumers including process and outcome evaluation.  Analytic charts can be further sliced across various parameters for more detailed analysis - such as Time to show trends, across groups of Teams for intra-company comparisons, or across select Quality Standards for specific service assessment.
• Multi-level security authorization mechanisms insure that only authorized individuals have access to sensitive information or sensitive analytics.
• Fully hosted online environment means your internal IT department has no added burden such as application server maintenance or data management.
• Data entry can be accomplished via any internet-enabled desktop, laptop and even many hand-held devices such as the Handspring Treo.  This can be enormously beneficial for staff members that provide community-based services.
• Context-specific online help increases staff self-sufficiency and productivity.
• Low cost insures a rapid Return-On-Investment.

If you'd like to view a two-page brochure which details the ePSR service click here (a PDF file, 196KB size, if you need a free copy of the PDR reader software, click here).